Got an Email From MyChart? Make Sure It’s Not a Scam
If you are a MyChart user, you might want to take a few extra precautions. A phishing scam using the MyChart name and likeness is making the rounds, and you could fall victim to a nasty attack.
MyChart Users Are Being Targeted by Phishing Scams
MyChart announced that people have been receiving emails with links that lead to fake websites displaying made-up medical records. I got one of those last week and clicked on it because I wasn't paying attention.
According to MyChart:
We've seen an uptick in scammers trying to trick patients by using the MyChart name or logo to make emails, text messages, phone calls, and websites look official. Some might try to steal your login information or promise free gifts if you enter payment details.
If you get an email claiming to be from MyChart, it's always best to treat it as if it could be a phishing email. MyChart has several suggestions to help keep you safe.
How to Tell If a MyChart Email Is Fake
The first thing you should do is check the sender's email address. It will usually have "MyChart" somewhere in the address, but scammers can make fake addresses look very convincing.
For example, you might see something like question@helpmychart.com and assume it's legitimate. If the email doesn't come from @mychart.com, there's a good chance it's spam.
You should also watch for misspelled words. Scammers will sometimes make small changes to the name, such as "Michart" instead of "MyChart." Those little details can be a big red flag.
Be Careful With Free Offers
If an email promises you something for free, be skeptical. Some folks have received messages promoting something called a "2026 Medical Health Kit."
MyChart isn't offering free gifts through emails. If you see an offer for a free product, medical kit, or other giveaway, don't click on it or provide any personal or payment information.
You should also avoid clicking on pop-ups claiming they can "fix" an issue with your account. Surveys and forms asking you to enter personal information are other red flags to watch for.
Photo by Kristine Wook on UnsplashWhat to Do If You Get a MyChart Phishing Email
If you have an inkling that an email you received is fake, the safest thing to do is go directly to MyChart's website and log in rather than clicking a link in the email. You can also contact your healthcare provider directly if you have questions about your account.
If you accidentally click on a link, don't panic.
First, close the page you opened. Then report the message as spam in your email app. This helps your email provider identify the message as spam and can help keep similar messages from reaching you or other users.
Don't unsubscribe or reply to the message. Both actions can tell scammers that your email address is active, which could lead to even more unwanted messages.
What to Do If You Entered Personal Information
If you clicked on a phishing email and entered personal information, change your password immediately.
If you used the same password anywhere else, you should change it there, too. It's also a good idea to contact your healthcare provider if you believe your MyChart account or medical information may have been compromised.
Stay Alert for MyChart Scams
The best way to protect yourself is to stay vigilant. If an email, text message or website doesn't look quite right, don't click on it.
And if you do run into trouble, MyChart has a page dedicated to helping users identify and deal with phishing attempts and other security concerns.
Doggie Treat Guide
- They’re often free but can vary by location and employee. Ask - don't assume.
- Some places may charge a small fee for the cup itself.
- Make an additional purchase, don't just roll up and expect something for free.
- Always ask politely at the window or counter. Most baristas or carhops love handing them out.
- Dairy and sugar can upset dog tummies and should be enjoyed in moderation.
- Dogs must be kept leashed and outside, with the exception of service dogs.
Gallery Credit: Ashley S